God I want to go home so much. I’m fucking bored as hell. There isn’t anything to do. I’ve taken care of all the L2 work and we are slow enough to were I can go home. But no, mike must sit here and suffer.
February 5th, 2005
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God its fuckign busy today. I hate days like this!!
January 21st, 2005
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I just got a pseudo lecture for not taking enough time on calls. I Handel calls so fast they think that I’m hanging up on customers. So.. Yeah now my mission is to raise my AHT form 2.5 min to 16 or so min. Its gonna be tough.
January 14th, 2005
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Fuck work. They’re taking all the tools that I use all damn day away from me. I can nolonger use trillian to converse with techs in other offices because the newbies get distracted with messaging. So I cannot effectively admin the KB now not can I cannot talk to the guy who helped me create it. GREAT JOB DIPSHITS! AND this DUMB ASS POS co”worker” of mine keeps doing dumb shit so I need to follow him around and clean up after his bullshit. WHICH I cannot do effectively because I can nolonger use trillian. VNC has also been blocked form me now because some fuckign retards keep using it to get into their home PCs so I can’t use it to VNC into the fuckign lab anymore! Many more examples of how I cannot do my work because of other people will mostlikley follow. And I cannot get in contact with a manager because they’re all to busy rewarding dumbasses who impede my working. So instead of being a dick and sitting in idol 6 all damn day I’m going to actually work. Great job dumbasses. Nice working with you all.
January 13th, 2005
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So at work they’re moving 5 of my newbies over to Averitech. Which means in the near future panda will go form overstaffed to understaffed. That is if d-1 does what they normally do which is be overzealous about moving people to other contracts and *accidentally* move too many.
January 10th, 2005
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So today I took an hour and a half lunch (using my “Bryan bucks” to take that extra hour) and I feel fucking awesome now! That long lunch really made the day a lot better. I have the energy to complete the day!
January 7th, 2005
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Well work is going so so. We keep getting spikes in calls, and when were not getting slammed were bored as hell with no calls. so yeah that’s how today is going. I’ve been updating the KB I made for the newbies adding in more cool toys like themes and live panda camera feeds. Which I will post in a second
January 2nd, 2005
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SOOOOOOOOO BORED!!!!!!!!!! Work is so fuckign boring today! And I’m in a shitty mood because i got a verbal warning today for my absentee rate. This came after i took 2 days off when i wasn’t feeling to well. During that whole parents getting a divorce fiasco. Oh fuckign well. That’s life…
December 30th, 2004
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Work has gotten ALOT more bearable now that I’m a LVL 2 and have been switched to *****. I’m basically the lifeline for like 30 new techs and prob 30 more soon, so its fun having that added responsibility. Fun but stressfull.
November 12th, 2004
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I just got 2 30 min “Bryan Bucks” for helping out with panda. w00t! That’s 1 hour of free time for being a badass LOL
November 4th, 2004
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I’m so unbelievable happy to be back at work. I haven’t worked in 4 days and I need to feel productive again. Is that wrong?
October 19th, 2004
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I was called in to work today. Pretty cool. im winning favor and i am “the man”
September 28th, 2004
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Well. Yesterday i got early release then not 5 min after we got hammered with panda calls. So i got a new schedule from 8:00AM-4:30PM. Yeah. And shortly after hearing this i managed to spill my coke all over the fucking floor so now I’m going to hafto deal with Bruce later. Its turning out to be a shitty day. But i did get paid so that’s a +
September 24th, 2004
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Today I got early release after only an hour there. So I went in and ate free doughnuts checked my email got paid $10 then left. it was good
September 23rd, 2004
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Rightnow at work im in the medion and panda queues. And medion has like 8 people in it getting no calls, and panda has 1 person (me) and is getting a shitload of calls. yeay! But I’m gettign triple day. So its all worth it
September 6th, 2004
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Now at work. For the rest of the week I will be working from 12-10:30PM 10 hour work days for 4 days in a row. Its gonna suck but I need the money. I’m gonna relax with my bottle of scotch and SWG tonight!
August 19th, 2004
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We’re supposed to be shadowing and are probably going to end up taking calls today. Finally some real work, not just sitting around. So yeay, training has been boring as hell.
August 5th, 2004
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